Expertise
Third-Party System Integration
Connecting Salesforce and enterprise platforms with external systems, vendors, payment gateways, and government service platforms.
What I bring
I specialise in third-party system integrations that connect business-critical platforms into one seamless service ecosystem. My work includes integrations with payment gateways, Authority / Civica systems, VBA services, address validation platforms, identity providers, and operational APIs.
Great workflow automation is about designing processes that are reliable, visible, and scalable — not just removing manual steps.
Where I have applied this expertise
Council Application Fee Payment Automation
Integrated Salesforce workflows with external payment gateway services.
Building Permit Application Management System
Connected permit workflows with VBA and external regulatory validation services.
Health Business Application Portal
Integrated address validation, identity services, and backend application workflows.